THE Owner
Salutations! I have wanted to start a business for quite some time now and hope that at the end of the day, I have helped change peoples outlook on technology through my business. Please take a look at my social media accounts, I completely support full transparency in the person you are about to hire!
Thomas J. Kirschbaum
The Full Story
The idea to open a business came from an idea Thomas had one night when he was heading to bed. He was turning off his bedroom light using a voice-assistant device and thought, "Why don't I help teach about the ever evolving industry of smart technology and make people feel comfortable with it?" He then hunkered down to work on a business plan that has shaped what Smart Cloud LLC is today.
With a background in computer services, customer service, and a Comp TIA A+ certification, he is well-equipped to take care of all the needs of his clients.
Working in the customer service industry for years, including being a supervisor at a Fortune 500 company, taught him much about what people are looking for in a business and in the services it offers. He believes for someone to fully trust a business, it needs to offer full transparency, a sense of community, and respect for its clients. Thomas founded Smart Cloud LLC with these beliefs at its core.
Our Mission
Our mission is to help people receive the assistance they require without ever leaving their home, so they may feel confident their technology will meet their needs.
What We Do
Most big-box companies focus on profit margins first and put customer service on the back burner. We at Smart Cloud LLC aspire to change that. Customer service will always be at the forefront of our values. We pledge to do all that we can to ensure our clients are happy and to reinforce "We care". Our services are provided to our clients in the comfort of their own safe environments. To go that extra step, we include a 100% Completion Guarantee.* If we are unable to complete a repair service within the time allotted, we will come back out or provide a full refund.
Community
See how we provide love and care to our communities and our planet. We are proud to be eco-friendly by making our business mostly paperless. We also provide benefits to our employees for volunteering with our partnered organizations. Click below to learn more about what we do as a company to give back.
9
Total Hours Volunteered
SERVICE
AREA
We provide our IT repair & tech services nationwide! However, we only provide our on-site services to those of who live within the 7 county Twin Cities metro area. We are your Twin Cities tech support.
