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Normal Starting Rate*:


With Home Membership*:


Our Video Streaming Device Support service is designed to help you make the most of your streaming experience by providing expert assistance with setup, troubleshooting, and optimization of your streaming devices. Whether you're using a smart TV, streaming media player, or gaming console to access your favorite streaming services, our experienced technicians are here to ensure smooth operation and maximum enjoyment.

Key Features:

  • Device Setup and Configuration: We assist you in setting up and configuring your video streaming devices, including connecting them to your TV or display, connecting to your home network, and activating your streaming accounts. Our goal is to ensure that your devices are ready to stream your favorite content without any hassle.

  • App Installation and Account Setup: We help you install and set up streaming apps on your devices, such as Netflix, Hulu, Amazon Prime Video, Disney+, and more. We also assist with signing in to your streaming accounts and activating any necessary subscriptions or memberships.

  • Network Optimization: We can optimize your home network to ensure smooth and reliable streaming performance. This may involve troubleshooting Wi-Fi connectivity issues, optimizing router settings, or recommending network upgrades to improve streaming quality and reliability. Please note that this may require to be charged differently depending on multiple factors.

  • Device Troubleshooting: If you encounter any issues with your streaming devices, such as buffering, freezing, or playback errors, our technicians are available to diagnose and troubleshoot the problem. We work to identify and resolve any issues quickly to minimize downtime and interruptions to your streaming experience.

  • Remote Control Programming: We program universal remote controls or smartphone apps to simplify the operation of your streaming devices. This allows you to easily navigate between streaming apps and control playback without juggling multiple remotes.

  • Firmware Updates: We ensure that your streaming devices are running the latest firmware and software updates to optimize performance and security. We assist with installing updates and configuring settings to ensure compatibility with streaming services and apps.

  • Parental Controls and Content Filtering: We help you set up parental controls and content filtering options on your streaming devices to ensure that children have access to age-appropriate content. This includes setting up PIN codes, restricting access to certain apps or content, and configuring content ratings.

  • Training and Support: We provide training and support to help you get the most out of your streaming devices. Whether you need assistance with using specific features or troubleshooting common issues, our technicians are here to help you every step of the way. Please note that this may require to be charged differently depending on multiple factors.

With our Video Streaming Device Support service, you can enjoy a seamless and hassle-free streaming experience, knowing that your devices are set up, optimized, and supported by experienced professionals. Whether you're binge-watching your favorite shows or streaming live sports events, we're here to ensure that you have the best possible streaming experience.

Note: Additional charges may apply for certain aspects of the service. Please consult with our technicians for more information.

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Video Streaming Device Support

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Video Streaming Device Support

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*Prices shown are starting rates and may increase based on add-ons, parts, upgrades, purchases, and fees. "With Home Membership" pricing can change based on your membership type and remaining Smart Talk hours. Hourly services bill at a minimum of 1 hour and then in 0.02 hour increments. Despite our best efforts to maintain accurate pricing, the final quote may differ from the prices shown here.

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