Regain your fast speeds

Modems, routers, mesh networks, switches, and other devices are all used together to provide your household a seamless internet haven that allows for streaming, gaming, and casual internet browsing. Making sure that hardware is setup correctly is crucial. Our tech wizards can assist with setting up these devices properly so you can watch that next cat video without buffering.

Our tech wizard will customize your network hardware to your liking such as passwords, network name, and more. They will even help you understand your network and how to use it to it's full potential.

Note: This service does not include the price of any parts that may be needed.

Wifi issues are inevitable. However, living with those issues does not have to be your only option. Our tech wizards will troubleshoot your network, edit preferences to optimize the network, and install new hardware if needed.

Your tech wizard can even help you contact your Internet Service Provider (ISP) to assess your speed upgrade or downgrade options based on your specific needs.

Note: This service does not include the price of any parts that may be needed.

The most common network issue in our experience is poor signal. This can cause slow speeds, dropped connections, buffering, and more. Solving this issue is easy and depends on your specific needs.

Our tech wizards will assess your situation while on-site and purchase the required hardware (if not provided by client) to install. Once the tech wizard orders the hardware, they will then schedule a tentative future on-site appointment based on the estimated arrival of the hardware. 

If you have the hardware you want installed already handy, our tech wizard will determine the best location for it, physically install it, and connect it to your network. They will then test it's functionality and verify it solved your issue.

Note: Network hardware is an additional cost and is quoted during a call or on-site. If you have Smart Cloud source the network hardware for you, there will be an additional $10 handling fee. There is no mark-up on the hardware and the cost of the hardware will pass directly to you on your service invoice.

The cloud is a wonderful thing. However, some individuals don't like, trust, or prefer the cloud. But they still want some of the features it brings. Network Attached Storage (NAS) can do that! Installing a NAS in your home can benefit you and your household greatly. With features like auto backup of your computers, data redundancy, and customizable storage size, it makes having a NAS worth it.

Our tech wizards will come out, physically setup the NAS to your network, setup the software of your NAS to your liking, and demonstrate the basics of using your brand new NAS.