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Normal Starting Rate*:


With Home Membership*:

$50 - $70

Smart Cloud's Level-1 Data Recovery service follows a structured process to ensure efficient and reliable retrieval of lost or inaccessible data.

Our Steps Include:

  • Device Pickup: We arrange for the pickup of your device, whether it's a hard drive, SSD, USB drive, or other storage media.

  • Free Initial Evaluation: Our skilled technicians perform a thorough evaluation of your device to assess the extent of data loss and determine which files are recoverable. This evaluation is provided to you free of charge.

  • Approval Process: Upon completion of the initial evaluation, we provide you with a report outlining the recoverable files and associated costs. You have the opportunity to review the report and provide approval to proceed with the data recovery process.

  • File Recovery: Once we receive your approval, our technicians utilize specialized software and techniques to recover the identified files from your storage device.

  • File Transfer: Upon successful data recovery, we transfer the recovered files onto an external drive. You have the option to provide your own external drive or purchase one from us.

Types of Data Loss Our Level-1 Data Recovery Can Help With:

  • Accidental deletion of files

  • File corruption due to software issues

  • Loss of files due to formatting errors

  • Inaccessible files or folders

  • Minor data loss incidents

Smart Cloud's Level-1 Data Recovery process is designed to be transparent, efficient, and customer-centric, ensuring that you have full visibility into the recovery process and control over the outcome.

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Level-1 Data Recovery

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Level-1 Data Recovery

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*Prices shown are starting rates and may increase based on add-ons, parts, upgrades, purchases, and fees. "With Home Membership" pricing can change based on your membership type and remaining Smart Talk hours. Hourly services bill at a minimum of 1 hour and then in 0.02 hour increments. Despite our best efforts to maintain accurate pricing, the final quote may differ from the prices shown here.

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