Our Services

Wi-Fi & Network

From eliminating frustrating dead zones to securing your personal data from unauthorized access, we provide comprehensive support for your home network. Applicable installations and repairs are backed by our universal 60-day service warranty.

Available Wi-Fi & Network Services

Network Support & Troubleshooting

Hourly Service
Support

Wi-Fi issues are inevitable, but living with them doesn't have to be your only option. Our tech wizards will troubleshoot your network, resolve drop-outs, optimize your preferences, and get you back online.

Wi-Fi Signal Boosting

Hourly Service
Parts Separate
Setup

Tired of dead zones? We will assess your home, determine the best locations for new hardware (like Mesh networks or extenders), and physically install them to ensure wall-to-wall coverage.

Note: If you have Smart Cloud source the network hardware for you, there is a $10 handling fee. There is no mark-up on the hardware itself.

New Network Setup

Hourly Service
Parts Separate
Setup

Modems, routers, mesh networks, and switches work together to provide your household a seamless internet haven. We assist with setting up these devices properly, customizing your network name and passwords, so you can stream without buffering.

ISP Negotiation & Assistance

Hourly Service
Support

Don't want to deal with the tech jargon on the phone with your Internet Service Provider? We will help you contact Xfinity, Comcast, CenturyLink, T-Mobile, Verizon, AT&T, Spectrum, or any other ISP to assess speed upgrades, downgrades, or troubleshoot outages based on your specific needs. Pair this with our Smart Talks and we can make the call on your behalf.

Network Security Audit

Hourly Service
Security

Are you sure your network is private? We will log into your router, update outdated firmware, change weak default passwords, and ensure no unauthorized devices or neighbors are leeching off your connection.

Guest & IoT Network Setup

Hourly Service
Security

Smart TVs, voice assistants, and smart plugs shouldn't be on the same network you use for personal banking. We can configure isolated guest and IoT (Internet of Things) networks to keep your main computers strictly private.

Hardwired Internet (Ethernet)

Hourly Service
Parts Separate
Setup

Sometimes the best Wi-Fi is no Wi-Fi. We can help install network switches and run ethernet cables to your most important devices (like Desktop PCs, Game Consoles, or Smart TVs) for the most reliable connection possible.

Network Storage (NAS) Install

Hourly Service
Parts Separate
Data

Want the convenience of the cloud without giving up your privacy? Installing a Network Attached Storage (NAS) drive provides automatic local computer backups, data redundancy, and private storage accessible anywhere in your home.

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Exclusive Perk

Need a network upgrade? Members save big.

With a Smart Cloud Home Membership, you receive an annual Hourly Support Credit that can be used directly toward any of our network troubleshooting or setup services.

View Memberships